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News & Events

News & Information for Patients of the Queen’s Family Health Team


The Queen’s Family Health Team After Hours Clinic (AHC) hours now include Saturday and Sunday mornings, in addition to our usual hours. The AHC is now open at the following times: 

Monday-Thursday: 4:45 p.m. to 7:30 p.m.

Saturday: 8:45 a.m. to 11:30 a.m. and 12:45 p.m. to 3:30 p.m.

Sundays: 8:45 a.m. to 11:30 a.m. 

Patients who require urgent after-hours care MUST call 613-533-6563 during after hours clinic hours ONLY and leave a message requesting an appointment. We are only checking messages on this phone line during after-hours clinic hours.  If you leave a message outside of these hours, these messages will not be heard or reviewed. 

*Please note that our telephone lines are experiencing higher volumes than usual and your wait time may be longer than expected.  If you are waiting on hold and your call is dropped, we apologize. Please call us back. If you know the extension you are trying to reach, please enter it at any time during the call. If you are unsure of the extension you need, please press zero or listen to the prompts for the clinic offices. Thank you for your patience as we work to update our telephone system.

Tips on Caring for Children with Respiratory Symptoms

Read these tips provided by the Ontario College of Family Physicians

Do you use an aerosol puffer?

Some puffers contain powerful greenhouse gases that are contributing to our warming planet! Read about our goal to reduce aerosol puffer prescriptions by 50 per cent.  

Did you access primary care for your child(ren) under six years old during COVID-19 (March 2020-present)?

If so, please fill out our brief online survey, Innovations in Primary Care for Young Children during COVID-19, about programs or services that helped you access this care and be entered into a draw for a $100 gift card. Read more about this survey.

Are you a parent (of a child under three) who has difficulty making ends meet?

The Centre for Studies in Primary Care's "Connecting Families" study is comparing two approaches to help families connect to financial resources such as income, food, transportation and more. Click here for more information about this study and how to participate.

Has your family faced hard times? Want to help create change in your community?

I-CREAte's study, “Engaging Families to Build Healthy Communities,” is looking for families who are interested in sharing their experience about what helped them overcome hard times during the COVID-19 pandemic. If you want to help other families in the future, click here to learn more about participating.


The Frontenac Lennox & Addington Ontario Health Team (FLA ONT), comprising more than 300 health-care providers and organizations working together to develop a health-care system that truly reflects residents’ wants and needs, is seeking public input. Click here to learn how you can share your thoughts.

Have you been diagnosed with high blood pressure during your pregnancy?

You may be eligible to participate in a research study looking at the benefits of breastfeeding on maternal blood pressure and general health. Click here to learn more.

Are you a Canadian Armed Forces Veteran?

The Queen’s School of Rehabilitation Therapy is looking for QFHT volunteers to participate in a research study to better understand how primary care (e.g. your QFHT care team) is provided to veterans. Click here to learn more.

Patient Volunteers Needed!

The Queen’s Faculty of Health Sciences’ GSK Clinical Education Centre is looking for volunteer patients to interact with medical, nursing, and rehabilitation therapy students and share their authentic experiences as part of its Community Volunteer Patient Program. (All sessions are held via Zoom or over the phone.) If you are interested in becoming a volunteer and working with students through practice interviews, health histories, and/or physical examination-style sessions, please contact volunteer co-ordinator Angie Mendieta-Sweet at 613-533-2380 or  Learn more about the program here. 

QFHT News Patient Newsletter