Coping with COVID-19 offers Valuable resources, compiled by your Queen's Family Health Team, on topics including caregiving, entertainment and education, mental health, and work. For up-to-date information about businesses and services operating during Covid-19, visit: the City of Kingston’s COVID-19 page or the United Way’s COVID-19 Supports page. 

Independent Living Centre Kingston

A community-based cross-disability not-for-profit organization that promotes inclusion and full participation in the community for persons with disabilities. Programs/services include access to employment, peer support, computer training, access to technology, and access to Kingston Online - a guide to accessible buildings & services in Kingston.

KINGSTON

Food for You, Food for Two

Drop-in centres in rural areas (Napanee & Amherstview) offer free groceries, prenatal vitamins, information and support from a dietitian and public health nurse. Open to pregnany women and mothers with babies up to six months of age in the geographical area.

Good Food Box 

Individuals can purchase fresh fruits and vegetables for less than it would cost in the grocery store. Products are sold in small, medium, and large boxes.

Martha’s Table

Martha’s Table provides low-cost, nutritious meals to those in need, in a safe environment. Volunteers prepare and serve meals Monday to Friday in a restaurant-style setting for $1. There is also a Friendship Room, which is a relaxing and comfortable space that is open to those in need, offering a telephone, computers, restrooms, breakfast and lunch, art and other activities.

Partners in Mission Food Bank 

Monetary and food donations help to nourish local families in need by providing groceries through a food hamper program. This program donates surplus provisions to 16 local hot meal and shelter programs in the Kingston area. It also provides non-perishable food items and fresh foods such as milk, eggs, fruits, and vegetables to its clients.

* For a complete list of food/meal resources in Kingston, visit the City of Kingston’s COVID-19 page and click on Emergency Food/Meal Program. 

FRONTENAC COUNTY 

Food Bank: By appointment. Pickup on Wednesdays. Call 613-376-6477. 

Meals on Wheels: Pickup or delivery, five days/week; $5/meal, some subsidies available. Call 613-376-6477. 

North Frontenac Food Bank – Sharbot Lake: By appointment (place orders by Monday at 3 p.m.) Pickup Tuesday and Friday. Call 613-532-8855. 

LENNOX AND ADDINGTON COUNTY 

Northbrook/Cloyne Food Bank: Referrals through Land O’Lakes Community Services; pickups in Cloyne on Fridays 11 a.m. to 11:30 a.m. Call 613-336-8934. 

Salvation Army – Food Bank, Napanee: 12 Mill Street East; pickup Monday, Wednesday, and Friday 9 a.m. to 3 p.m. By appointment, limited deliveries. Call 613-354-7633. 

Westdale Park Free Methodist Church, Napanee: Pre-packaged bags of non-perishable food items; deliveries on Wednesdays. Call 613-354-2669 or email info@westdaleparkfmc.ca.

Street Health Centre 

The Street Health Centre is a 365-days-a-year harm-reduction health centre specializing in providing accessible health services to individuals needing support. Services are for people who use injection, inhalant, and illicit drugs; those involved in the sex trade; high-risk youth; the homeless; and people recently released from incarceration. Professionals comprise nurse practitioners, registered nurses, doctors, counsellors, an Indigenous elder, and support workers. 

Home Base Housing 

Home Base Housing is a not-for-profit organization that has provided housing-specific services in Kingston since 1987. Home support is given to individuals aged 16 and over who are homeless, at risk of losing housing, or living in unsafe situations. This program manages a number of safe, affordable housing units, emergency shelters, and support services to meet the needs of individuals at risk.

Social Housing Registry 

The City of Kingston is the service manager for the administration of social housing programs and affordable housing initiatives in Kingston and Frontenac County. The City oversees the local social housing portfolio governed by Ontario's Housing Services Act, 2011. This includes:

• 2,003 rent-geared-to-income households;
• 1,368 high-need households;
• 74 units accessible to those with disabilities.

Addiction and Mental Health Services, Kingston, Frontenac, Lennox and Addington (AMHS – KFLA) 

AMHS-KFLA is a non-profit private corporation that offers a continuum of services for people with a serious mental-health illness. Programs/services include: crisis lines, addiction services, mental-health supports/services, court support, employment and training, housing services, and a family resource centre.

Employee Assistance Programs

Your workplace may provide you and your family free access to counselling services via an Employee Assistance Program (EAP). Ask your human resources department or immediate supervisor if such a program is available to you. 

The Maltby Centre

Provides free and confidential telephone/virtual mental health counselling to children and youth up to age 24. Patients can self-refer by calling 613-546-8535 or 1-844-855-8340. 

Queen’s Family Health Team Counselling

The Queen’s Family Health Team has two social workers providing short-term (four to six sessions) supportive counselling at no cost. If you are unable to access other local counselling resources, ask your doctor for a referral. 

Queen’s Psychology Clinic: Brief Telepsychology Service

Provides short-term psychological services via videoconferencing technology to adults, children, youth, and families. Clients will be offered four 30-minute sessions over a two-week period focused on concrete problem-solving and skill-building. The cost for this service is $200. If you have health benefits (e.g., through your workplace) that cover psychological services you can submit the receipt for full or partial reimbursement. The electronic self-referral is available here. 

Resolve Counselling

Provides affordable fee-for-service counselling to adults, children, and families. Services include counselling & community services (individual & family counselling), credit & financial counselling services, consulting & education services, and employee counselling services.

Call 613-549-7850 to book an intake appointment.  

Online Resources   

BounceBack

This free resource is based on the principles of cognitive behavioural therapy (CBT), and gives you access to materials and resources that can be customized to fit your needs. You will have access to workbooks, activities, videos, and a trained coach who can provide up to six telephone sessions. Individuals aged 15+ can self-refer here, or ask their doctor to refer them on the website. BounceBack is available in several languages, including English, French, Arabic, Farsi, Cantonese, Mandarin, and Punjabi.

Internet-Based Cognitive Behavioural Therapy Programs 

These resources provide free cognitive behavioural therapy (iCBT). They help people develop skills and strategies to address symptoms of mild to moderate anxiety and/or depression. Internet-based CBT can also help people cope with situations related to COVID-19, such as isolation, pressure caring for family and community members, information overload, and stress. 

●       AbilitiCBT

●       MindBeacon

●       MindShift (available on iOS and Android)  

Telephone Supports 

Addiction & Mental Health- Kingston, Frontenac, Lennox & Addington

This local free and confidential crisis line is staffed 24/7, 365 days a year by experienced professionals who can provide immediate support, advocacy, and referrals in response to individuals in a mental health crisis.

Kingston & Frontenac: 613-544-4229

Lennox & Addington: 613-354-7388 

Good2Talk

Postsecondary students can access free, confidential counselling in English and French.

Call 1-866-925-5454 or text GOOD2TALKON to 686868. 

Kids Help Phone

Children and youth up to age 20 can access free, confidential counselling in English and French. Call 1-800-668-6868 or text CONNECT to 686868. 

Kingston, and Lennox & Addington Interval House 

Kingston and Napanee Interval House are local emergency shelters for women, children, and youth experiencing violence. To access services: 

Kingston: Call 1 (800) 267-9445 or (613) 546-1777, or click here

Lennox & Addington: Call 1-613-354-1010 or 1 800-667-1010, or click here 

Sexual Assault/Domestic Violence Program at Kingston General Hospital 

If you have experienced sexual assault or domestic violence, go to Kingston General Hospital Emergency Department and ask to see the Sexual Assault/Domestic Violence (SA/DV) nurse. The SA/DV team is available 24 hours-a-day, seven days-a-week. Services are available to adults (14 years of age and older) and children (under 14 years of age). 

Sexual Assault Centre of Kingston (SACK) 

Sexual Assault Centre Kingston is a not-for-profit organization providing free, confidential, non-judgmental support for all survivors, 12+, of recent and/or historic sexual violence in Kingston, Frontenac, Lennox & Addington (KFL&A). 

24-Hour Crisis Line: 613-544-6424 or 1-877-544-6424 

To access free individual, Indigenous, or French-language counselling, call 613-545-0762 or email sack@sackingston.com.

211 Kingston

211 is an easy-to-remember, toll-free telephone number that connects callers, in the language of their choice, to the non-emergency social, health, and government services and programs that serve the community. This free, confidential, multilingual service links callers with high-skilled, bilingual information and referral specialists who are trained to direct them to the most appropriate service provider. 211 is available to everyone in our community. It is funded through a partnership that includes the provincial and federal governments, the municipalities and the United Way/Centraide.

Alzheimer Society of Canada

On this site, you'll find information about the Alzheimer Society, Alzheimer's disease and related dementias, caregiving, research, news, events, and more.

Canadian Cancer Society

The Canadian Cancer Society helps you take control of your health. Through our Cancer Information Service, and a wide selection of publications, we offer up-to-date, accessible, and credible information hat empowers you to make good decisions when it comes to your health.

Diabetes Canada

Diabetes Canada provides resources for multidisciplinary diabetes health-care providers and researchers, including practical applications for professional education and research, as well as references to inform and guide best practices for the care of people with diabetes in Canada.

Canadian Mental Health Association

Seeks to develop and provide public policy advice that promotes mental health and improves the lives of people living with mental illness.

Cancer Care Ontario

Cancer Care Ontario is the provincial agency responsible for continually improving cancer services. As the government’s cancer advisor, Cancer Care Ontario uses electronic information and technology to support health professionals and patient self-care and to continually improve the safety, quality, efficiency, accessibility, and accountability of cancer services.

Developmental Services Ontario 

Developmental Services Ontario can help adults with developmental disabilities find services and supports in their community. Individuals can apply for the Passport funding program as well.

Health Canada

Health Canada is the federal department responsible for helping Canadians maintain and improve their health, while respecting individual choices and circumstances.

Healthy Smiles

Good oral health is important to kids’ overall health. Yet, for some, regular dental care may not be affordable. Healthy Smiles Ontario is a program for kids 17 and younger who do not have access to any form of dental coverage. If eligible, your kids will get regular dental services at no cost to you.

Heart and Stroke Foundation

The Heart and Stoke Foundation of Ontario is a source of information about stroke, heart disease, and healthy living. It also provides heart-healthy recipes, nutrition, and physical activity tips to help you learn how you can reduce your risk of heart disease and stroke, make healthy food choices and get active.

KFL&A Public Health

Kingston, Frontenac and Lennox & Addington (KFL&A) Public Health works together with our communities to promote and protect the public’s health. Our commitment is to provide public health programs and services of the highest quality. We are an accredited organization of over 225 staff and 150 volunteers who deliver mandatory health programs and services set by the Province of Ontario in the Health Protection and Promotion Act. The underlying goal of our programs and services – from nutrition and food safety, raising healthy babies and children, sexual health, smoking cessation, and many other public health areas – is to promote and protect the health of the more than 180,000 residents of Kingston, Frontenac, and Lennox & Addington.

Ontario Disability Support Program (ODSP) 

This program offers financial assistance to individuals on long-term disability and their family. Assistance is provided for essential living expenses; medical prescriptions; and dental and vision care.  

Ontario Ministry of Health and Long-Term Care

The Ministry of Health and Long-Term Care is working to establish a patient-focused, results-driven, integrated and sustainable publicly funded health system. Its plan for building a sustainable public health-care system in Ontario is based on helping people stay healthy, delivering good care when people need it, and protecting the health system for future generations.

Ontario Works

Ontario Works helps people in financial need. It offers financial assistance that includes income support and costs associated with basic needs (food, shelter, etc.); medication prescriptions; dental funding and vision care; and work-related supports.

Public Health Agency of Canada

To promote and protect the health of Canadians through leadership, partnership, innovation, and action in public health.