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News & Events

News & Information for Patients of the Queen’s Family Health Team

(Scroll down to see QFHT News, our patient newsletter!)



Flu shots are now available, by appointment only, for QFHT patients. (We cannot accommodate drop-in visits.)

Our flu shot clinics are scheduled every Friday in December: 9 a.m. to noon and 14 p.m.

Call the flu line at 613-533-9303, Ext. 71947, to make your appointment. 

*COVID vaccinations are available in limited quantities and will be offered at all our flu clinics. If you would like to make an appointment to attend a flu/COVID vaccination clinic, please call our flu line at 613-533-9303, Ext. 71947. Leave a message and we will call you back.

Check out Public Health Ontario's "How to Protect Yourself and Others from Respiratory Viruses"


The Queen’s Family Health Team After Hours Clinic (AHC) hours now include Saturday and Sunday mornings, in addition to our usual hours. The AHC is now open at the following times: 

Monday-Thursday: 4:45 p.m. to 7:30 p.m.

Saturday: 8:45 a.m. to 11:30 a.m. and 12:45 p.m. to 3:30 p.m.

Sundays: 8:45 a.m. to 11:30 a.m. 

Patients who require urgent after-hours care MUST call 613-533-6563 during after hours clinic hours ONLY and leave a message requesting an appointment. We are only checking messages on this phone line during after-hours clinic hours.  If you leave a message outside of these hours, these messages will not be heard or reviewed. 

*Please note that our telephone lines are experiencing higher volumes than usual and your wait time may be longer than expected.  If you are waiting on hold and your call is dropped, we apologize. Please call us back. If you know the extension you are trying to reach, please enter it at any time during the call. If you are unsure of the extension you need, please press zero or listen to the prompts for the clinic offices. Thank you for your patience as we work to update our telephone system.

BORN Ontario Cybersecurity Incident

BORN Ontario is a prescribed perinatal and child registry that is funded by the province’s Ministry of Health. BORN Ontario was the victim of a cybersecurity incident earlier this year and your information may have been impacted. The incident was caused by a vulnerability in the file transfer software BORN Ontario utilized, called MOVEit.

We are among the many Ontario healthcare providers that share personal health information with BORN Ontario related to pregnancy, birth and newborn care – important healthcare encounters that can affect lifelong health. BORN collects data from healthcare providers pursuant to the authority afforded to it in the Personal Health Information Protection Act (PHIPA). BORN Ontario uses this information to identify immediate care gaps affecting individuals, link information to appropriate care providers, perform health system quality assurance, and analyze data for emerging trends.

For specific details about the incident, and to find out if your or someone in your family’s information may have been impacted, please visit the BORN Ontario website 

Tips on Caring for Children with Respiratory Symptoms

Read these tips provided by the Ontario College of Family Physicians

Do you use an aerosol puffer?

Some puffers contain powerful greenhouse gases that are contributing to our warming planet! Read about our goal to reduce aerosol puffer prescriptions by 50 per cent.  


Did you access primary care for your child(ren) under six years old during COVID-19 (March 2020-present)?

If so, please fill out our brief online survey, Innovations in Primary Care for Young Children during COVID-19, about programs or services that helped you access this care and be entered into a draw for a $100 gift card. Read more about this survey

Are you a parent (of a child under three) who has difficulty making ends meet?

The Centre for Studies in Primary Care's "Connecting Families" study is comparing two approaches to help families connect to financial resources such as income, food, transportation and more. Click here for more information about this study and how to participate.

Has your family faced hard times? Want to help create change in your community?

I-CREAte's study, “Engaging Families to Build Healthy Communities,” is looking for families who are interested in sharing their experience about what helped them overcome hard times during the COVID-19 pandemic. If you want to help other families in the future, click here to learn more about participating.   

Patient Volunteers Needed!

The Health Sciences Experiential Learning Program (HscELP) is looking for volunteer patients to share their lived experiences with our medicine, nursing and rehabilitation students. Sessions are held in person on our campus clinical teaching sites or over Zoom. We are looking for community members willing to engage with students and share valuable insights from their own experiences with illness, whether as a patient or a family member and/or navigating the health-care system. Every perspective is valuable – yours included! If you are interested in being a volunteer patient, please contact the HscELP at or by phone at 613-533-2380. Learn more about our program here: Experiential Learning Program | Faculty of Health Sciences | Queen's University (