Queen’s Family Health Team is not taking new patients directly. We are working with Health Care Connect to accept new patients. Please contact Health Care Connect at ontario.ca/healthcareconnect
For a list of Queen's Family Health Team family physicians and nurse practitioners, and reception contact information, click QFHT Physician Contact List
For general inquires, booking appointments, or to find a specific extension, please call (613)-533-9303 and follow the prompts.
PLEASE NOTE: Our telephone lines are open from 9 a.m. to 4 p.m. Please contact your receptionist during these times to book an appointment. (*Our offices, both 115 Clarence St. and 220 Bagot St., are closed from noon to 1 p.m.)
*** The Queen’s Family Health Team has updated its phone system. You will now hear a message giving you the option to press 1 to leave a message or stay on the line to speak to the receptionist. If you choose to stay on the line and our receptionist can’t get to you after 10 minutes, you will be directed to leave a message and we will get back to you within two business days. Thank you for your patience while we have worked to make this change.
Documents can be faxed to the clinic at (613)-544-3320 or directly to your physician’s clinic fax number, available on our Clinic & Physicians Fax Numbers List.
For general inquiries, you can also email the QFHT at dfm-qfhtinfo@queensu.ca (Please do not send any personal medical information, such as records or reports, to this email address. It is for general inquires only and is not meant for urgent, time-sensitive medical issues.)