Dental Care

The IFHP covers emergency dental care for refugees, with “emergency” defined as procedures to alleviate pain and active infection, hemorrhage and the result of oral trauma.

What does IFHP Dental Care include?

  • Complete oral examinations and recall examinations are payable up to the rate of an emergency exam
  • Panoramic radiograph or eight periapical X-rays (but not both) will be allowed during the entire eligibility period. X-rays must be clear and discernible and properly labelled or they will be returned. Digital X-rays are acceptable
  • All restorations must be prior approved by submitting clear and discernable X-rays. Restorations are covered for severely affected teeth only. Pre-approved fillings on anterior and molar teeth are restricted to the following: bonded composite resin fillings on anterior teeth and fillings on molar teeth are payable up to the rate of amalgam fillings. Fillings will be paid on a continuous surface basis only
  • Emergency extractions are covered but all claims using “difficult” extraction codes must be submitted with X-rays for justification
  • Prescription drugs (only those needed to treat the emergency condition)
  • Anesthetics: under age 13, four units allowed; age 13 and older: eight units allowed. All anesthetics must be submitted for predetermination 

Please note that the dentist must have pre-approval before doing any restorations so the client will go for an examination and diagnosis, then go back once Medavie Blue Cross approves the proposed treatment.

Services not covered by IFHP Dental Care

  • Routine root canal treatments, orthodontics, temporary and permanent prosthetics
  • intravenous sedation and nitrous oxide
  • Prophylaxis and fluoride
  • Facility fees
  • Specialist fees (unless specially approved for oral surgeons and pedodontists)
  • Pulpotomies and stainless steel crowns (root canal)
  • Bite-wing X-rays
  • Restoration of incipient lesions or those not visible on an X-ray are considered routine care and will not be covered
  • Scaling and root planning
  • Complete or partial dentures and relines

Healthy Smiles Ontario

Children whose families meet eligibility can also be enrolled in Healthy Smiles Ontario (in addition to IFHP) and this is recommended for comprehensive preventive options to care.

Healthy Smiles Ontario is a government-funded dental program that provides free preventive, routine and emergency dental services for children and youth 17 years old and under from low-income households. The program includes regular visits to a licensed dental provider and covers the costs of treatment including:

  • check-ups
  • cleaning
  • fillings
  • x-rays
  • scaling
  • urgent or emergency dental care


Healthy Smiles Factsheet                       English                       Arabic                                 

Requires an application process that includes a guarantor and registration at Service Ontario or Public Health. ** Both parents must sign the application with a guarantor. This program is ready to accept refugees. Check out the Healthy Smiles website for information regarding financial eligibility requirements and information on how to apply. 


You can apply online or download and fill out a paper copy of the application form. If you choose to complete a hard copy of the application form, you can mail or hand in the application form to Healthy Smiles program, KFL&A Public Health, 221 Portsmouth Avenue, Kingston ON. 

For more information on the Healthy Smiles program, contact:

Tanya Mundell
613-549-1232 ext. 1218
Program Assistant
KFL&A Public Health, 221 Portsmouth Avenue


Please note: Once your child has been accepted and registered in the Healthy Smiles program, you will receive a Healthy Smiles card in the mail. To access Healthy Smiles benefits, you will need to visit a dental provider who has been registered with the Healthy Smiles program. Please ask your dentist if they are registered with Healthy Smiles before booking an appointment.

Community Dental Hygiene Clinics

KFL&A Public Health offers free dental assessments by registered dental hygienists for eligible children and youth aged 17 and younger to determine if the child may benefit from preventative dental services or oral hygiene instruction. It is available at multiple locations including Kingston, Napanee, Sharbot Lake and Cloyne. For more information, visit KFL&A Public Health’s Community Dental Hygiene Clinics web page. 

“No cost” Dental Care Registry

A coalition of dentist have formed to provide ‘no cost’ dental care for refugee families in need: Canadian Denstists for Refugees 

There is currently one service provider registered in Kingston, offering no-cost preventive care through a mobile service: 

Roving Dental Hygiene
Cindy McQueen: (613)-770-3801

Dental Care Professionals in Kingston,ON that are registered with Medavie BlueCross, qualified to accept patients under IFHP:

Provider Speciality  Address Telephone
Melissa Green Dental Hygienist 309 Glen Castle Road  (613) 766‐8407
Dr. Nasilla Asnafi General Dental Services 1748 Bath Road   (613) 389‐0650
Dr. Dominika Bernacka-Sitarski General Dental Services 263 Weller Avenue (KCHC Dental)  (613) 507‐6064
Dr. Hannah Hall General Dental Services 499 Days Road   (613) 389‐3201
Dr. Tarunjot Kaur General Dental Services 263 Weller Avenue (KCHC Dental)  (613) 507‐6064