Getting Here / Location

 Location Transportation & Parking Accessible Entrances  Hours of Operation


The Queen’s Family Health Team has two locations:    

The Family Medicine Centre is located at 220 Bagot St. Click here for Google Map directions to 220 Bagot St.  

Haynes Hall is located at 115 Clarence St. Click here for Google Map directions to 115 Clarence St.

Because we have two sites, it is important to note where your appointment will be. (If you’re not sure, just ask any of us and we can confirm the correct location.) Your family doctor is located in one spot so, for the most part, you will be going to the same location for every appointment. If you are meeting with a different provider – for example, the dietitian or smoking cessation counsellor – you might be in a different location than you are used to.

Our After Hours Clinic is located at 115 Clarence St..

Transportation & Parking

All downtown city bus routes stop at the Brock Street terminal, one intersection away from both our locations: 220 Bagot St. and 115 Clarence St. (Haynes Hall). To schedule your bus trip to our clinic, please use the Kingston Trip Planner and enter 220 Bagot St, Kingston, Ontario or 115 Clarence St, Kingston, Ontario as your end location.

Metered parking is available on Clarence Street, and there are municipal parking lots on Bagot Street (between Brock and Princess) and Brock Street (both west of Bagot across from Hotel Dieu Hospital and east, up from Wellington Street).

Accessible Entrances

Both Queen's Family Health Team locations are fully wheelchair/stroller accessible. At 220 Bagot St., an entrance ramp is located on the west side (at the back) of the building. The 115 Clarence St. location has an accessible slope from the street level, and the elevator, located just inside the entrance, will take you to our clinic on the second floor.

Hours of Operation

Scheduled appointments are available at both 220 Bagot St. and 115 Clarence St. between 8:30 am and 4:30 pm from Monday to Friday. (Please note: Our offices are closed from noon to 1 p.m.) 

Our After Hours Clinic, at 115 Clarence St., second floor, is open Monday to Thursday from 5 p.m. to 8 p.m. and Saturday from 1 p.m. to 4 p.m. You must be a patient of the Queen’s Family Health Team to attend our After Hours Clinic.

Outside of scheduled clinic times, someone is always available to help you. Please dial 613-533-9303 to reach the on-call doctor or nurse who is available 24 hours a day, seven days a week 

*For the comfort and well-being of all patients, staff and faculty, both QFHT locations are scent free. Please refrain from wearing perfumes, colognes and other scented products when you visit our clinics.