24/7 Care

Holiday Hours/Location (Daytime and After Hours)

The Queen's Family Health Team, including our After Hours Clinic, will operate on a limited schedule on many days over the Christmas holidays, and we'll be closed on some days we are normally open. 

All clinics (including After Hours) between December 22, 2018, and January 1, 2019, will take place at 220 Bagot St. (and 115 Clarence St. will be closed).  

Please click here for a calendar that details our holiday hours of operation. (Affected dates begin on Saturday, December 22, 2018; regular clinics resume on Wednesday, January 2, 2019.)

Outside of clinic hours, someone is available to help you. Please call 613-533-9303 to reach the physician on call, or call Telehealth at 1-866-797-0000.

Scheduled Appointments

Scheduled appointments at the Queen's Family Health Team are available at 220 Bagot St. and 115 Clarence St. Monday to Friday between 8:30 a.m. and 4:30 p.m.  (Please note: Our offices are closed from noon to 1 p.m.) To make an appointment, please call 613-533-9303.

After Hours Clinic (See above for holiday hours/location)

The Queen's Family Health Team After Hours Clinic is located at Haynes Hall, 115 Clarence St., at the corner of Clarence and Bagot streets (across from the post office, on the south side of Bagot). It is wheelchair- and stroller-friendly with an accessible slope from the street level. The clinic is on the second floor, accessible via the elevator or stairs. 

You must be a patient of the Queen’s Family Health Team to attend our After Hours Clinic.

The clinic is open to QFHT patients Monday to Thursday from 5 p.m. to 8 p.m. and Saturday from 1 p.m. to 4 p.m. It offers both booked and drop-in appointments. To make an appointment, please call 613-533-9303 and speak to your usual clinic receptionist regarding appointment availability.

*If you need to speak to a QFHT health-care provider after 5 p.m., please call 613-533-9303 and our answering service will contact the physician on call.

*The Ministry of Health and Long-Term Care’s Telephone Health Advisory Service is available at 1-866-797-0000 Monday to Thursday from 5 p.m. to 9 a.m. and around the clock weekends from 5 p.m. Friday to 9 a.m. Monday.