Additional Resources

For a list of all primary care providers (family physicians, dentists, pharmacists, etc.) registered with Medavie providing care under IFHP coverage, click here.



CCIRH Evidence-Based Clinical Checklist for New Immigrants and Refugees:

The Canadian Collaboration for Immigrant and Refugee Health (CCIRH) developed this Evidence-Based Preventive Care Checklist for New Immigrants and Refugees. This checklist is a practical clinical tool that can be used for the first few appointments a physician has with a new refugee patient. It can also be scanned and integrated into the patient's chart. It is an e-learning knowledge-translation tool designed to help primary care practitioners integrate the Canadian Immigrant Health Guidelines into their practice. CCIRH is an interdisciplinary collaboration involving primary care practitioners, specialists, researchers, immigrant community leaders and policy makers that shines an evidence-based lens on the emerging new discipline of migrant health.

Cochrane Immigrant Health Podcasts:

These podcasts were developed in collaboration with the Evidence-Based Migrant Health Guidelines team within the Cochrane Community. The series of podcasts provides health-care practitioners with life-like scenarios and evidence-based solutions for a range of health-care topics, including post-traumatic stress disorder (PTSD), tuberculosis (TB), human immunodeficiency virus (HIV), domestic violence and parasites. Cochrane is a global network of health practitioners, researchers, patient advocates and others responding to the challenge of making the vast amounts of evidence generated through research useful for informing decisions about health.

Early Assessment Considerations for Primary Care Providers:

This document contains information that will help support physicians in their early assessments and care of refugees. Ontario has excellent primary care providers that play an essential role in supporting and providing transitional care for refugees. The Ministry of Health and Long-Term Care is grateful to all health-care providers who will be caring for refugees in their practices.

Caring for Kids New to Canada:

This Canadian Paediatric Society guide was developed to assist health-care practitioners who provide care to immigrant and refugee children and youth. The society represents paediatricians, paediatric subspecialists, paediatric residents and other health professionals who work with and care for children and youth.  

Evidence-Based Clinical Guidelines for Immigrants and Refugees:

A peer review article from the Canadian Medical Association Journal (CMAJ). It outlines proposed guidelines, steps to be taken as well as specific considerations for physicians caring for immigrants and refugees. Recommended tests, vaccines and procedures as well as recommendations for preventative care are also outlined in this detailed resource.


Canadian Dentists for Refugees:

As Canada prepares to receive a large number of refugees from Syria, a greater need presents itself to help newly arriving refugees settle in their new home, and receive important care. Canadian Dentists for Refugees aims to make sure they get the care they need. If you are a dentist in Canada and are interested in providing low-cost or pro bono dental care to refugees in need, you are able to join a mailing and information list.

Community Dental Hygiene Clinics

KFL&A Public Health offers free dental assessments by registered dental hygienists for eligible children and youth aged 17 and younger to determine if the child may benefit from preventative dental services or oral hygiene instruction. It is available at multiple locations including Kingston, Napanee, Sharbot Lake and Cloyne.

Healthy Smiles Ontario Schedule of Dental Services and Fees for Dentist Providers

Refugees (ages 17 and under) are covered under IFHP and are eligible to be a part of the Healthy Smiles Ontario (HSO) program. This guide provides a basis for the billing schedule and services covered under this plan. This resource gives information regarding the low-cost and pro bono dental care services available to some refugees under IFHP as well as information regarding the HSO application process.


FIP Pictogram Software

This resource allows health-care professionals such as pharmacists to communicate medication instructions to patients who do not share a common language with them. It can also be used for patients with difficulty seeing or those with cognitive impairments. The software is free for download and can be very useful for pharmacists who are taking on refugee patients that do not speak English.


The Refugee Mental Health Project (RMHP) aims to build settlement, social and health service providers' knowledge and skills regarding refugee mental health and promote inter-sector and inter-professional collaboration. Resources include information on refugee mental health, evidence-based suggestions for refugees and mental health support providers, award-winning online courses for health-care professionals and social service providers, and regular webinars on topics related to refugee mental health.

The RHTAC provides web-based information and resources related to refugee health, including webinars on such topics as refugee women’s health, refugee youth, mental health screening and care, and providing culturally and linguistically appropriate services to refugees.

The MMHRC seeks to improve the quality and availability of mental health services for people from diverse cultural and ethnic backgrounds, including immigrants, refugees and members of established ethno-cultural communities. This website presents resources designed for lay people; patients and their families; community organizations; and health professionals, policy makers, planners and administrators. Materials hosted and listed on this site include cultural competence training materials (print and online), training videos and podcasts from leading Canadian experts in the field of culturally competent care.


Several Kingston and surrounding area mental health facilities have translation/interpretation services that could prove useful to mental health professionals in treating refugees.

  • AMHS-KFLA: Arabic Interpreters
  • Hotel Dieu: multi/bilingual residents
  • K3C: Arabic-speaking counsellors for women’s counselling
  • Pathways for Children & Youth: Are willing to do in-person sessions with refugees when translator is required as opposed to over the telephone as per usual

Moreover, while the following specific services are not necessarily tailored to refugee clients, physicians are reminded of the following services that are available to all Kingston residents:

  • SAC Kingston (Sexual Assault Centre Kingston)
  • Interval House
  • KGH’s SADV (Sexual Assault Domestic Violence) program 
 Read the CMAJ article, Caring for a Newly Arrived Syrian Refugee Family, here.